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E File Reviews

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4.3
8 Reviews
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About E File

E-file.com is an online platform that provides tax preparation and filing services. Their software assists users in preparing their income tax or tax extension forms. Once the forms are ready, users can transmit their prepared tax forms electronically to the IRS and respective state, or print and mail a copy of their filing.

The platform offers a free federal e-filing program for both single and joint filers who qualify to file with their basic software. For more complicated federal tax returns, they provide software that costs between $27.99 and $49.99.

E-file.com aims to make the tax filing process as painless as possible. Many filers can use their online tax software to electronically file their taxes in less than 15 minutes. The software guides users through the complicated filing process with ease, helping to prepare the return correctly and, if a refund is due, put them on their way to receiving it.

They also provide qualified tax support. Their dedicated support team enables customers to get their questions answered just minutes after a question is sent, even during peak times. They also provide full telephone support to all taxpayers filing with their Deluxe or Premium software.

Filing electronically with E-file.com not only makes the process easier but also helps users get their tax refund much faster. The platform works to get the federal tax refund as fast as possible thanks to the electronic filing program with the IRS. Filing electronically with the IRS and selecting to have the refund direct deposited to the user's bank allows them to get the refund as fast as possible.

E-file.com is up to 50% less expensive than other software, making it a cost-effective choice for many users. They offer full-featured online tax software at a significant discount to other programs.

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E File Customer Reviews (8)

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Daniel McMiller
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Feb 11, 2023
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Mariangela Macías
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Feb 10, 2023
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Paige Patel
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Feb 10, 2023
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Rashed Karataev
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Susan Carothers
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E File Customer’s Q&A

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E File FAQs

FAQ

What are the requirements to use E-file.com?

To use E-file.com, there are several requirements. Filers are required to e-file beginning in 2024. The rules affect filers of partnership returns, corporate income tax returns, unrelated business income tax returns, withholding tax returns, certain information returns, registration statements, disclosure statements, notifications, actuarial reports, and certain excise tax returns. The final regulations reduce the 250-return threshold enacted in prior regulations to generally require electronic filing by filers of 10 or more returns in a calendar year. Filers are required to aggregate almost all information return types covered by the regulation to determine whether a filer meets the 10-return threshold and is required to e-file their information returns. The e-filing exception for income tax returns of corporations that report total assets under $10 million at the end of their taxable year is eliminated, and partnerships with more than 100 partners are required to e-file information returns. Partnerships required to file at least 10 returns of any type during the calendar year are required to e-file their partnership return. To help with this process, the IRS created a new, free online portal last month to help businesses file Form 1099 series information returns electronically. Known as the Information Returns Intake System (IRIS), this free electronic filing service is secure, accurate, and requires no special software. Though available to any business of any size, IRIS may be especially helpful to any small business that currently sends their 1099 forms on paper to the IRS. In 2021, about 82% of all corporate income tax returns were e-filed, and almost 90% of partnership tax returns were e-filed. Further reducing the volume of paper returns filed frees up staff and resources to further enhance services for taxpayers and improves overall efficiencies while reducing postage, printing, shipping, and storage and their associated costs and burdens. The IRS receives nearly 4 billion information returns per year and expects to receive nearly 5 billion by 2028.

FAQ

Can they help me file state tax returns too?

Yes, they can assist with filing state tax returns. It's important to ensure that the service has expertise in the specific state's tax laws and regulations. Some services may also offer additional support such as audit defense and error checking to ensure accuracy. Remember, each state has its own tax laws and filing requirements, so it's crucial to use a service that is knowledgeable about the specific state's tax system.

FAQ

About e-file.com Prices and Cost?

"E-file.com" offers a free federal e-filing program for both single and joint filers who qualify to file with basic software. For more complicated federal tax returns, the cost ranges between $27.99 and $49.99. If a state return needs to be filed, the charge is a flat rate of $29.99, regardless of the form required. It's important to note that "E-file.com" does not charge a fee to "e-file" or electronically file a tax return. The charges are only for the software to prepare a tax return, with no additional fees or costs associated with filing. The website also offers the ability to pay for tax preparation in a variety of different ways.

FAQ

About e-file.com Popular Products and Services?

"E-file.com" is a platform that helps taxpayers file their income taxes faster, easier, and more accurately than with traditional paper forms. The platform offers full-featured online tax software at a significant discount to other programs. Many filers can use the online tax software to electronically file their taxes in less than 15 minutes.

To use the software, a visitor simply needs to create a free account, enter their taxpayer information, income figures, then any deductions they may have, and the software will calculate and prepare the return. Once a user has completed preparing their return they will be provided the option of either e-filing or printing and mailing.

"E-file.com" also provides qualified tax support. The online tax preparation tools are designed to take the guesswork out of e-filing taxes. The program works to guide users through the complicated filing process with ease, helping to prepare the return correctly and if a refund is due, put users on their way to receiving it. Should a tax question arise, the platform offers qualified online tax support to all users.

Not only does "E-file.com" try to make it as painless as possible to prepare and e-file your return, filing electronically will also get your tax refund much faster. Filing electronically with the IRS and selecting to have your refund direct deposited to your bank allows you to get your refund as fast as possible.

"E-file.com" is up to 50% less expensive than other software. The platform offers different packages such as Free Federal Basic Software and Deluxe Plus E-file. The Free Federal Basic Software includes free federal e-filing, online filing support, and is suitable for single or joint filing. The Deluxe Plus E-file is suitable for those who file with dependents, deduct mortgage interest, have an income up to 100K, and includes retirement income.

FAQ

About e-file.com Payment Method?

"E-file.com" offers multiple payment options. Users can authorize the IRS to make an Electronic Funds Withdrawal directly from their bank account for back taxes owed and for any money they may owe for their return from this year. This requires providing a checking or savings account number and a routing number. Users can specify when the IRS may withdraw the money from their account, provided that it is on or before the day taxes are due.

It is also possible to create a direct deposit from the IRS and/or any state to the bank for which an account and routing number have been supplied. This allows any refund owed to go directly from the IRS or State Taxing Agency into the user's account.

The United States treasury offers a variety of other payment options. Users can mail a physical check, money order, or cashier's check with an accompanying 1040-V (1040 payment voucher). The US Treasury also accepts credit and debit card payments which are processed through third-party authorized providers. However, these processors charge a fee to the taxpayer for accepting payment in this manner.

Finally, a payment can also be delivered in person to any authorized IRS field office. Users also have the option to pay the tax preparation fees with their refund. E-file.com offers software at 50% less than the cost of competitors and provides users with the ability to pay for their tax preparation in a variety of different ways.

FAQ

How do I get a refund from E-file.com?

To request a refund from E-file.com, follow these steps:

  1. Log into your account on E-file.com.
  2. Click the "Help" link in the top right corner of the navigation.
  3. In the help window, type something brief like "refund my purchase".
  4. When this loads with common help answers, scroll to the bottom of the list and click "Still need help? Click here to contact us?".
  5. Describe the problem you had and/or why you would like to request a refund in the form and click "Send".

Submitting a ticket from within your account is the fastest way for their specialists to credit back your original payment method. Please note, a refund will not be issued if the IRS rejects your return and requires that you correct and retransmit it. As stated earlier, E-file.com cannot guarantee that the IRS will accept a return, nor can they force them to accept a return. When a return is rejected on E-file.com, the taxpayer has the option to correct the return and retransmit it (free of charge) or print and mail it.

FAQ

Can I file my state taxes for free with efile.com?

Based on the available information, it is not clear whether state taxes can be filed for free with efile.com. The IRS Direct File pilot allows eligible taxpayers in 12 states to file their federal tax returns online for free directly with the IRS. However, the Direct File pilot does not prepare state returns. For state tax returns, if taxpayers live in Arizona, California, Massachusetts, or New York, the Direct File pilot guides taxpayers to a state-supported tool they can use to prepare and file a state tax return. Other online tax services such as TaxAct offer free state tax filing. It is recommended to check the specific terms and conditions on the efile.com website or contact their customer service for accurate information.

FAQ

How can I clear the information I have entered and start over on a new tax return?

You can contact E File's support team and make this request. Keep in mind that the IRS requires that this information be retained for a period of 3 years.
FAQ

Can E File guarantee that electronically transmitted returns will be accepted by the federal government?

No, E File cannot guarantee that. However, if the IRS rejects your filing for any reason, E File will notify you of this and give you an opportunity to correct any issues free of charge.
FAQ

Does E File charge an additional fee for electronically submitting tax returns?

No, E File does not charge an additional fee for electronically submitting tax returns.

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