E File Reviews
(Rated by 1614 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.8
- Return Policy4.0
- Price & Quality4.0
- Good Value4.8
Recent Customer Reviews (8)
Daniel McMiller
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Mariangela MacĂas
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Paige Patel
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Rashed Karataev
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Susan Carothers
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Chana George
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Jack Conway
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Kimberly Rosa
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E File Pricing
Free Basic Federal Edition
$0
Deluxe
$29
Premier
$39
State Returns
$29.95
federal filing
$0 - $39
Payment Methods
Accepted Payment Options:
Prices for items on E-file.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For E File credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
E File Pros & Cons
Pros
1
Affordable: eFile.com offers a less-expensive option than leading competitors, with prices ranging from $0 to $39 for federal filing, and an additional $29.95 for unlimited state returns.
2
User-Friendly Interface: The software features a straightforward and easy-to-use interface, guiding users through the tax preparation process with guided questions and answers.
3
Educational Resources: eFile.com provides a robust library of tax explainer articles to help users understand their tax situation.
4
Secure Connection: The platform uses 256-bit encryption and is authorized by the IRS, ensuring the safety of user information.
5
Customer Support: For Deluxe and Premium customers, eFile offers both online and phone support, although the support is limited for free users.
CONS
1
Limited Support: Free users have limited support options, with only email support available, and detailed responses may not be provided.
2
No Free State Filing: Unlike some competitors, eFile.com charges a flat rate of $28 for state filing, even for those who qualify for the free federal filing option.
3
No Live Help: The platform does not offer live, one-on-one help or the option to hand your return off to a tax professional.
4
Limited Features: eFile.com lacks some time-saving features such as document uploading and does not offer advanced features like autoprocessing or real-time auditor assistance.
5
Not Mobile-Friendly: Unlike its competitors, eFile.com does not have a mobile app, making it less convenient for users who want to update information on the go.
E File Features and Benefits
Features
Free Basic Federal Edition
Free for single and married joint filers with income below $100,000, including W-2 income and unemployment income.
Deluxe
$29 for those with dependents, a mortgage, or retirement income, with taxable income still below $100,000.
Premier
$39 for individuals with $100,000 or more in taxable income from any source, including trusts and business partnerships.
State Returns
$29.95 for unlimited state returns, regardless of the form required.
Affordable Pricing
Less-expensive option than leading competitors, with prices ranging from $0 to $39 for federal filing, and $29.95 for unlimited state returns.
User-Friendly Interface
Straightforward and easy-to-use interface, guiding users through the tax preparation process with guided questions, answers, prompts, and calculations.
Educational Resources
Robust library of tax explainer articles to help users understand their tax situation.
Secure Connection
Uses 256-bit encryption and is authorized by the IRS, ensuring the safety of user information.
Two-Factor Authentication
Additional layer of security for user accounts.
No Data Sharing
Does not sell customer data to third parties, ensuring privacy.
Mobile-Friendly
Accessible from any device with a browser and adapts to mobile screens, allowing tasks on the go.
Progress Saving
Users can save progress at any time and continue later without losing information.
Logical Categorization of Tax Forms
Tax forms organized into easily understandable categories, making preparation hassle-free.
Virtual Assistant
Built-in virtual assistant explains everything in an understandable manner, aiding tax preparation.
Customer Support
Online and phone support for Deluxe and Premium customers with relatively short response times.
Tracking Return Status
Tracks the status of the return after filing and sends email notifications if anything noteworthy occurs.
Automated Emails
Logs account activity and sends emails if important data like Social Security numbers is modified.
Fast Refunds
Taxpayers who e-file and use direct deposit can receive refunds within 21 days if no issues.